Contents APRIL 2018
6 Pet Industry Leadership Conference Recap:
Conference Arms Attendees with Optimism,
Info and Networking Opportunities
14 PIDA’s 50th Anniversary: Distributing Success
16 Retailer Roundtable:
Beating Back the Competition
20 Counter Points: Notes from PILC
22 Business Builder: Choosing
Your Business Entity
23 Market Outlook: The Internet
Becomes the New Pet Parent
PET DEALER FOCUS
24 Inside Look: Jones Natural Chews
26 Retailer of the Year
Pet Product News’ 2017-2018 Best In-Store
Experience Retailer of the Year winner uses
education and hands-on learning experiences to
dispel customer misconceptions about reptiles.
MADE IN THE USA MARKETPLACE
30 USA Power
The “made in the USA” label is a welcome sign to a
growing number of pet owners seeking high quality,
safety and transparency.
33 New Products
34 A Sleek Physique
When it comes to keeping Fido fit, dog owners
often turn to pet specialty retailers for nutritional
information and advice.
38 Proteins Pack a Punch
Diets featuring novel proteins and superfood
ingredients top the charts in food trends this year.
41 New Products
42 The Outside World
As dog owners become more active with their
pets outdoors, demand for products that fit the
adventure—whether it be leisurely walks or
advanced hikes—has grown.
DOG & CAT MARKETPLACE
46 Seeking Solutions
Consumers are turning to independent pet
retailers for answers to flea and tick concerns.
50 Contained Yet Comfy
Offer kennels, crates and carriers with features
that make pets feel cozy and secure.
51 Go With the Flow
Products that make feeding and watering easier
are popular with consumers—if pet specialty
retailers take the time to properly explain and
market these items.
52 Bed Business
Retailers find that conversation is key to
selling cat beds.
53 New Products
54 Bird Food Goes Premium
Independent pet specialty retailers are finding
that offering quality yields better sales and
provides a competitive advantage in the
56 (En) Closing the Sale
Today’s herp habitats are designed for the
maximum comfort of their residents and the
viewing enjoyment of pet owners.
57 New Products
58 Coral Bonanza
With the space mostly to themselves, high-end
saltwater shops can maximize profits and build a
strong, loyal customer base on a reef bedrock.
59 New Products
60 International Waters: Industry Avoids Extinction
65 Retailer Profile: The Live Advantage
As it nears the half-century mark, Tropic Waters
Pet Center retains its edge by selling a wide range
of hard goods and concentrating on offering
quality fish, small mammals, reptiles and birds.
66 To Buy or Not to Buy?
Nothing stirs up controversy in our industry quite
like the question of whether or not stores should
8 Acquisition News
9 Industry News
13 Big-Box News
18 Distribution News
21 Pet Charity News
62 Natural Products
COvER AND TABLE OF CONTENTS: ShUTTERSTOCk