FOOD ALLERGIES MIGHT NOT
BE AS PREVALENT IN PETS AS
EXPECTED, STUDY FINDS
More pets are allergic to fleas than
food, according to Banfield Pet Hospital’s 2018 State of Pet Health Report.
The report explores the science behind skin allergies in pets and sheds
light on flea, environmental and food
With food allergies in humans being reported at an all-time high, veterinarians are seeing pet owners become increasingly concerned about
food allergies in their pets. However,
according to the report, food allergies
affect just 0.2 percent of dogs and 0.1
percent of cats, meaning other causes should be explored if food allergies
are suspected. An allergy to fleas has been on the rise in the past 10 years,
including a 12 percent increase in dogs and a 67 percent increase in cats.
Environmental allergies are also on an upward trend, with a more than
30 percent increase in dogs and 11 percent increase in cats over the past
Fleas are the most common external parasite Banfield sees on its patients. According to Banfield data, cats are twice as likely as dogs to be
found with fleas. Fleas exist in all types of weather, on outdoor and indoor
pets, and in all 50 states—all year long. Therefore, year-round prevention
with veterinarian-approved medication is key, Banfield officials reported.
Although environmental allergens for pets vary by region and climate,
many are found in a typical pet owner’s home, including pollen, dander,
molds and cleaning solutions. Additionally, Wisdom Health research has
found additional evidence that links genetics to the development of environmental allergies in dogs. Some commonly affected breeds include:
golden retrievers, Labrador retrievers, German shepherds, cocker spaniels,
boxers, French bulldogs and West Highland white terriers.
Thirty percent of food-allergic dogs and cats are found to have another
allergic skin condition. Food allergic pets are also more prone to skin infections—dogs are six times more likely to develop a bacterial skin infection,
whereas cats are 15 times more likely.
The 2018 State of Pet Health Report captures medical data from the more
than 3 million dogs and cats Banfield cared for in 2017.
CHEWY LAUNCHES ONLINE PHARMACY
Chewy.com has launched Chewy Pharmacy, a
full-service online pharmacy where pet owners
can shop for prescription medications as well
as receive helpful information about pet care,
health and wellness from certified and licensed
With the launch of Chewy Pharmacy, pet
owners have convenient access to a wide assortment of prescription products from reputable brands at low prices, according to company
Pet owners can expect to receive the same
level of personalized, high touch 24/7 customer
service that Chewy is well known for providing
to its customers, officials said.
Chewy Pharmacy provides pet owners
with a wide selection of prescriptions, over-the-counter (OTC) medications, vaccines, and
veterinary prescription food and health maintenance products from popular brands.
Chewy Pharmacy offers convenient online ordering and autoship delivery options.
The pharmacy will also work collaboratively
with veterinarians to coordinate and fulfill pet
From food and treats to supplies and prescriptions, the addition of Chewy Pharmacy
makes Chewy the one-stop shop for all a pet’s
needs, officials added.
SHOPLIFTING REMAINS MOST
FREQUENT CAUSE OF RETAIL SHRINK
Thefts, fraud and losses from other retail
“shrink” decreased to $46.8 billion in 2017 from
$48.9 billion the previous year as shoplifting and
organized retail crime (ORC) continued to be the
leading causes, according to the annual National
Retail Security Survey released by the National
Retail Federation and the University of Florida.
According to the report, shrink averaged
1.33 percent of sales, down from 1.44 percent
the year before. A total of 59 percent of retailers
surveyed said shrink was flat or decreasing, up
from 51 percent. Only 41 percent said shrink was
growing, down from 49 percent. Shoplifting and
organized retail crime were the most frequent
causes, accounting for 36 percent of losses, followed by internal employee theft ( 33 percent),
administrative paperwork errors ( 19 percent)
and vendor fraud or mistake ( 6 percent).
The most substantial losses per incident
came from retail robberies, at an average of
$4,237.02 each (down from $5,309.72 the year
before), followed by employee theft at $1,203.16
(down from $1,922.80) and shoplifting/ORC at
$559 (down from $798.48).
For the first time in the survey, retailers were
asked about their role in combating cybercrime.
Two-thirds of loss prevention executives said
they meet at least quarterly with IT/cyberse-curity counterparts to discuss potential threats,
and 86 percent said their companies have a cy-bersecurity incident response plan in place.
The survey of 63 loss prevention and asset
protection professionals from a variety of retail
sectors was conducted March 14 to April 13. The
study is a partnership between Hollinger and
NRF and sponsored by The Retail Equation.
Pet Food Co. Launches Retailer-
friendly Distribution Model
A new pet food company has developed a model that
might change multichannel pet retailing.
Raised Right Pets cooks stage-of-life specific meals for
dogs and cats with human-grade ingredients and safety
standards, according to company officials. The company offers its products through independent pet retailers as well as via a direct-to-consumer subscription service. Understanding that these two channels are often at
odds, Raised Right Pets set out to create a new model of
distribution that allows consumers to purchase product in-store or online, without one channel competing with the
other, officials added.
“We know that pet food companies often struggle with
offering their own e-commerce sites because it competes
with their valuable retail partners,” said Adam Jacobson,
executive vice president of the Rye, N. Y.-based compa-
ny. “And, of course, third-party online retailers also offer
a compelling channel to pet food companies as well. We
wanted to create a model that makes our products avail-
able to consumers across channels but that also incentiviz-
es retailers to encourage customers to purchase online, if
that’s what they prefer.”
The company developed The Right
Way Retail Alliance, which allows all
brick-and-mortar retailers that stock
its products in-store to offer customers
home delivery through Raised Right’s
subscription service. For each customer
who orders online, the retailer receives a percentage of
“This is a risk-free profit for retailers and a great way to
compete in today’s retail landscape,” Jacobson said. “Plus,
the customer remains loyal to that retailer since the store
continues to be part of the equation.”
Jacobson is familiar with the challenges that retailers
face when catering to today’s omnichannel customer. Ja-
cobson’s family owns and operates The Pet Pantry Ware-
house, a retail chain serving New York and Connecticut.
Jacobson partnered with the Ruud family, which, while
raising food for humans, decided to start producing the
same quality of food for pets when recalls and pet food
ingredient scrutiny became rampant.
“All of our meals are cooked in USDA-inspected hu-
man-grade facilities, and every ingredient in our meals has
passed the same standards that are necessary for human
consumption,” said Braeden Ruud, co-founder and CEO
of Raised Right . “Every batch of our food is lab tested af-
ter it’s cooked to help ensure our meals are safe to eat. We
don’t ship any of our meals unless they pass the lab safety
Jacobson believes the combination of human-grade
food with a delivery model that caters to the customer has
the opportunity to change how retailers can cater to their
“We’re proving that a pet food company can sell online
as well as partner with retailers in a mutually beneficial
way,” he said. “At the end of the day, we want to serve our
customers as best as we can. The Right Way Retail Alliance
model is a win-win for everyone, the pet food company,
the retailer and, most importantly, the customer.”