Tammy and Craig Dennis have been customers of Flying M Feed Co. since the doors opened. In addition to their careers, the couple breeds and shows
several canine breeds.
“We shop for all our needs at Flying M,” Craig Dennis says.
“We don’t go to the big-box stores. We don’t shop online.”
“If we don’t find something we need, we’ll ask Trace to get
it in, and she takes cares of it,” he adds.
Dennis adds that staff member knowledge is a major plus.
“It’s not like walking into a big chain store where the people
on the floor can’t answer any questions,” he says. “Everyone
knows about everything in the store.”
With plenty of canine mouths to feed at home, Dennis
appreciates the buy 10, get one free dog food program.
“I average a free bag a month,” he says. “It’s a real
incentive to keep shopping there, and the prices can’t be beat.”
In addition, Dennis has had occasion to utilize the store’s
“I once needed to buy dog food and knew I wouldn’t make
it to the store before closing time,” he says. “So I called and the
food was on my doorstep when I got home.”
Beyond prices and outstanding customer service, the
Dennis’ are continually amazed at the range of inventory
selections covering every need—and then some.
“It’s amazing how they find such unique products and new
items come in all the time, from apparel, purses, dog clothes
and people clothes to the hydroponic produce,” he says. “Flying
M Feed is innovative, upbeat and progressive. It’s definitely out
of the realm of your typical feed store. It’s a happy place to be.”
and a playlist of cat-themed songs resonates
throughout the store. Staff members don cat ears
and painted face whiskers. Discounted and free
items abound, and cat product purchases are
“It’s my favorite event, but it’s also the sad-
dest because in our area, cats are sometimes not
well cared for,” she says. “It’s my goal in life
to grow the cat business and host a successful
In a unique twist to the everyday clearance
sale, Bark Bags are sold live on Flying M Feed
Co.’s Facebook page. The bags, which sell for $25,
are shipped all over the country.
“People follow us on Facebook, and when we
announce that Bark Bags are coming, they flock
to the live presentation,” she says. “They prepay,
and we reserve a numbered bag for them.”
On the day of the sale, the contents of each bag
are revealed on the live feed.
“That’s how we manage our inventory—we
never have a ‘sale’ section in the store,” she added. “It’s our goal to astonish our customers and
make them happy.”
EVERY DOG HAS ITS DAY
And so does every pet professional. Four days, in fact.
Filled with all the trends, products, education and inspiration
you need to keep your operation fresh, attract new business
and keep loyal customers coming back for more.
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20 - 2 2 2019
EDUCATION AUGUST 19-21