Contents MARCH 2018
Cover and Table of Con Ten Ts: shu TTers ToCk
6 Higher Education at Global Pet Expo
10 New Mexico Pet Food Tax Bill Advances
27 APPA Commemorates Its
36 Retailer Roundtable: retailers
Yearn for Manufacturer support
40 Business Builder: Convert Your
Website into a Moneymaker
42 Business Builder: building
43 Business Builder: The key
to Model employees
45 Market Outlook: big-box Pet
retail bets big on services
PET DEALER FOCUS
46 Retailer of the Year
The Yuppy Puppy embraces the personalities of
its employees to serve and care for the pets in
its spokane, Wash., neighborhood.
50 Inside Look: ZippyPaws
52 Diets Rich in Protein Fly High
experts report growing interest in high-protein
foods featuring unique and natural sources.
56 New Products
58 Quality Counts
When it comes to feeding and watering systems,
dog owners seek quality, easy-to-use products.
62 Functional Indulgences
snack time has evolved as dog owners increasingly
consider the ingredients and benefits that treats
and chews offer their canine counterparts.
68 Flag-Bearing Foods
dog owners want to be confident in the foods
and treats they give their dogs, and they are
increasingly trusting of fare sourced and made in
74 A Natural Remedy
Pet owners that use cannabidiol (Cbd) products to
treat their pets’ ailments are spreading the word
about Cbd’s benefits, which is contributing to
substantial market growth.
DOG & CAT MARKETPLACE
80 Summer Is Calling
Get pet owners thinking about summer now so
that they’re ready for whatever the season has
84 Toys that Play Well
Pet owners are on the hunt for unique toys that
persnickety cats will deem captivating and, in
response, manufacturers are upping their game.
86 New Products
87 Industry Roundtable: Small Mammal
and Bird Are Holding Their Own
both categories have dedicated fan bases and
are seeing growth, with pet owners focusing on
enrichment and healthful diets.
88 New Products
90 Industry Roundtable: Herp Hobby
Poised for Growth
While the category is strong and new hobbyists
are buying reptiles, challenges with livestock
supply and legislative changes loom on the
92 Highlighting Habitats
solid husbandry and savvy promotion help drive
livestock sales and build long-term relationships
94 The Live Plant Sales Advantage
With competition heating up in the aquatics
segment, many retailers are realizing profits in
aquascaping and plant sales.
98 Pond Profits Come from Expertise
Increasingly, water garden retailers rely on
livestock sales, word-of-mouth, and providing
full-service pond installation and care to build
100 International Waters: Fiji’s Corals
Back in Trade
The year started out rocky for the fijian live coral
and live rock trade, but the Ministry of fisheries and
forests has righted its wrong.
PET LIFESTYLE MARKETPLACE
101 Travel Items Move Onward, Upward
With dog and cat owners taking their pets with
them more places, the travel category enjoys
expanding products and solid sales.
102 Bring the Spa Home
Pet owners purchase indulgent grooming products
for a pampering at-home experience.
106 Fashion Focus
Color and style meet function and durability in
the favored collars, leashes and harnesses of the
110 Industry Roundtable: Groomers Seek
In professional grooming, products that offer safety
for pets and groomers as well as opportunities to
pump up services reign.
112 New Products
113 In Safe Hands
salon safety should be top of mind for professional
114 Say “Ahhhh, Profits”
how pet specialty retailers can clean up with
natural dental products.
118 New Products
121 Retailer Profile: The Pet Place
Mini-Critters in sioux falls, s.d., has something
for every pet, be it scaled, furry or feathered.
122 Pet Health: Where to Draw the Line
11 Industry News
31 Acquisition News
35 Big-Box News