6 Industry News
14 Pet Charity News
17 Product News
20 Acquisition News
21 Distribution News
18 Show Preview: The Aquatic Experience
22 Private Practice
How three pet specialty retailers have integrated
private label programs in to their retail strategies.
What’s In-Store Matters
B&B Pet Stop is a great example of how
hosting engaging and fun in-store events on a
regular basis can increase customer loyalty.
24 Inside Look:
Shades of Blue
PET DEALER FOCUS
26 Retailer of the Year
CountryMax receives the Merchandising
& Store Design award.
30 Paw It Forward
Heeding the Call
Representatives from pet product
manufacturers reveal, in their own words, the
countless ways—both hands-on and through
donations of product and money—that they
help thousands of pets and people in need.
36 Fall Product Expo
38 Dog & Cat Collars & Leashes
40 Dog & Cat Treats & Chews
42 Dog Food
44 Cat Litter
46 Made in the USA
48 Training & Behavior
50 Convenience Is Key
Alternative pet food offerings such as raw
freeze-dried and dehydrated foods are gaining
ground and helping independents stand out.
52 New Products
56 Do-Good Diets
Premium holistic diets that not only satiate
dogs but also provide health benefits are in
60 A New Chew Focus
From functional chews to body parts, these
products no longer are simply designed to
please the pet—they must deliver meaningful
64 Stock Up on Solutions
For many owners, supplements and essential
oils have become a preferred method of
meeting pets’ health and calming needs.
DOG & CAT MARKETPLACE
68 Model Behavior
Both dog and cat owners seek to improve
the quality of life for everyone in the family
when turning to training, behavior and anxiety
products for pets.
71 Focus on Wellness
Retailers report that more cat owners are open
to the idea of giving their pets a health boost
87 New Products
73 Avian Amusement
Providing a variety of toys, treats and chews,
while pointing out their desirable attributes, can
meet customer demands and increase sales.
75 New Products
MADE IN THE USA MARKETPLACE
76 Wave the Flag
More manufacturers are moving their
production to the U.S., giving retailers the
opportunity to tout pet products that are made
in the USA.
79 New Products
82 Doing the Dirty Work
While ingredients and gentleness are
important to groomers, efficacy ranks as the
most important aspect of the shampoos,
conditioners, and skin and coat products
84 Quality Rules in Marine Foods
The hobby has shifted to high-end diets that
help both fish and corals thrive.
85 New Products
89 Retailer Profile: The Natural Pet
How a natural pet store in Ohio is keeping up with
a growing demand for raw foods.
90 Increase Your Offerings
Services such as grooming, training, day care
and more boost foot traffic to your store and
can even help you earn internet shoppers’
COveR AnD TABle OF COn Ten TS: SHUT TeRSTOCk